Manual Recovery
Traditional Strength, Transformed by Technology
Field Collection Expertise
At MyPayzz, we combine a decade of recovery expertise with modern data-driven tracking.
Our field agents and telecalling teams manage delinquent portfolios ethically, transparently, and effectively, ensuring borrower dignity while maintaining client compliance.
Managing Delinquency Portfolios
We handle early to late-bucket accounts for NBFCs & fintech lenders with data segmentation and systematic follow-up cycles
Geo-Tagged Field Operations
Every field visit is geo-tracked and time-stamped to ensure accountability and visibility
On-Field Tracing & KYC Verification
Using digital and manual tracing methods, we locate borrowers and validate identity via Aadhaar / PAN data
Doorstep Validation
Agents conduct professional visits to verify address, employment, and repayment ability before legal steps
Digital Reporting Dashboards
All case data is compiled into client-accessible dashboards for live monitoring
Legal Escalation
When needed, we initiate civil or SARFAESI processes through trusted legal partners, ensuring RBI-aligned documentation
Legal & Compliance
MyPayzz follows a strict RBI and IBA compliance framework.
All agents and tele-callers undergo training in borrower communication, ethical collection, and grievance handling.
We maintain audit-ready records of calls, field visits, and recovery actions for every client portfolio, ensuring 100% transparency and legal credibility.
- RBI & IBA compliance framework
- Ethical collection practices
- Borrower communication training
- Audit-ready documentation
- 100% transparency guarantee
Compliance First
We prioritize compliance in every aspect of our operations, ensuring that our clients can trust us with their recovery needs while maintaining ethical standards.
Team Infrastructure
Our dedicated operations team brings expertise and commitment to every recovery operation
Tambaram Office: 400+ sq.ft. fully equipped with dialer systems, CCTV surveillance, secure data storage, and power backup
Team Leader
Monitors performance & compliance
Field Executives
Trained for doorstep recoveries and tracing
Tele-callers
Handle borrower communication and follow-ups
Backend Executive
Manages MIS and allocation
Present Clients
Trusted organizations that rely on our Manual Recovery Division
Tata Capital
Pre-approved & Personal Loan Recovery
Bajaj Finance
Consumer Durables & Personal Loan Buckets
Regional NBFCs
X-Bucket and Write-off Portfolios